FAQ

Frequently Asked Questions

✨ About Our Creations

What are the sugar figures made of? All our figures are crafted from professional Saracino Pasta Model from Italy. This premium, sugar-based paste is specifically designed for high-end sculpting. For a full list of ingredients, visit our Materials & Ingredients page.

Are the figures edible? Yes! They are 100% edible and have a pleasant vanilla taste. However, due to the artistic detail, many clients prefer to keep them as decorative keepsakes.

How long do the figures last, and how should I store them? Sugar figures can last up to 6 months if stored correctly.

  • DO: Store in a cool, dry place in an airtight container. Keep away from heat and direct sunlight.

  • DON'T: Never refrigerate the figures. Moisture and condensation will cause the sugar to melt or lose its shape.

Do you have allergen information? Our materials are gluten-free, but may contain traces of milk, eggs, peanuts, soy, and tree nuts (almonds, hazelnuts, pistachios). Please notify us of any allergies when inquiring.

🎨 Custom Creations

Can you create custom designs? Absolutely! We love bringing your unique ideas to life. Please contact us with your theme, reference images, and event date to discuss the possibilities.

How far in advance should I reach out? * Custom Designs: At least 2–3 weeks before your event.

  • Standard Figures: 7–10 days in advance.

  • For complex projects, the earlier the better!

What information do you need for a quote? To give you an accurate estimate, please provide:

  1. Desired design/theme and any reference photos.

  2. Approximate size required.

  3. Your event date.

  4. Any dietary restrictions or allergies.

💰 Pricing & Ordering

Are the prices on the website final? The prices shown are for illustrative purposes only. This website is an informational portfolio, not an e-commerce store. Because every figure varies in complexity, we provide personalized quotes for every request.

Can I order directly through the website? No, we do not have an automated checkout. To start an order, please contact us via email, phone, or Instagram. We prefer a personal touch to ensure every detail is perfect!

🔍 Quality & Craftsmanship

Why does my figure look slightly different from the photo? That is the beauty of handmade art! Each figure is individually sculpted. While we maintain a consistent style and high quality, slight variations make your piece truly one-of-a-kind.